Terms and Conditions
Welcome to THC Vape Planet. By using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions govern your use of the THC Vape Planet website and your purchase of any products from us. By accessing our site or completing a purchase, you accept these terms in full. If you do not agree with any part of these terms, please do not use our website or services.
We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. It is your responsibility to review these terms periodically.
2. Eligibility & Age Restriction
THC Vape Planet is strictly for adult users. By using our website and purchasing our products, you confirm that you are at least 18 years of age (or the legal age for purchasing vaping products in your state or territory). We reserve the right to verify your age and refuse service to anyone who does not meet this requirement.
It is your responsibility to ensure that the products you purchase are legal in your jurisdiction. We do not accept liability for any breach of local laws by our customers.
3. Product Information
We strive to ensure that all product descriptions, images, and specifications displayed on our website are accurate and up to date. However, we do not warrant that product descriptions or other content are entirely error-free. Slight variations in colour, design, or packaging may occur.
All products are intended for personal use only. Resale of our products without express written consent is strictly prohibited.
4. Orders & Payments
Order Acceptance:Â All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
Pricing:Â All prices are listed in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice.
Payment:Â We accept secure payments via [Insert Payment Methods]. By providing your payment details, you confirm that you are authorised to use the chosen payment method.
Fraud Prevention:Â We reserve the right to conduct verification checks on orders to prevent fraud. We may contact you for additional information before processing your order.
5. Shipping & Delivery
Our Shipping Policy forms part of these Terms & Conditions. While we make every effort to deliver within the stated timeframes, we are not liable for delays caused by third-party carriers, customs, or events beyond our control.
Risk of loss and title for products passes to you upon delivery to the shipping address provided.
6. Returns & Refunds
Our Refund Policy forms part of these Terms & Conditions. For full details, please refer to our [Shipping & Refunds Policy] page.
In summary:
Change of mind returns are not accepted due to health and safety regulations.
Faulty, damaged, or incorrect items must be reported within 48 hours of delivery.
Refunds are processed to the original payment method within 5–7 business days after approval.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and product designs, is the property of THC Vape Planet unless otherwise stated. You may not reproduce, distribute, or use any content without our express written permission.
8. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
We reserve the right to suspend or terminate accounts at our discretion, including for violation of these Terms & Conditions.
9. Limitation of Liability
To the fullest extent permitted by Australian Consumer Law, THC Vape Planet is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim relating to a product is limited to the purchase price of that product.
Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy you have under Australian Consumer Law that cannot be excluded, restricted, or modified.
10. Indemnity
By using our website and purchasing our products, you agree to indemnify and hold THC Vape Planet, its employees, and affiliates harmless from any claims, losses, liabilities, or expenses arising from your breach of these Terms & Conditions or your misuse of our products.
11. Privacy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of your data in accordance with this policy.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Australia.
13. Contact Us
If you have any questions or concerns about these Terms & Conditions, please reach out to us at:
Email: info@thcvapeplanet.com
Phone: 420 129 615
Address:Traralgon Creek Rd, Koornalla Vic 3844, Austrslia